Privacy Policy

Pre-launch note: this privacy notice reflects the information currently available about StayLedger’s setup. Retention periods and any additional compliance/client-management systems should be confirmed as the practice setup is completed.

1. Who we are

StayLedger Limited provides specialist bookkeeping services for serviced accommodation businesses and is the data controller for personal information described in this notice.

Registered office: 71–75 Shelton Street, London, WC2H 9JQ
Company number: 16666453 · Registered in England and Wales
ICO registration reference: ZC045418
Contact: info@stayledger.co.uk · +44 (0) 7873 176823

2. Information we collect

When you contact us through this website, by email, phone or WhatsApp, we may collect your name, business name, email address, phone number and information you choose to provide about your business and bookkeeping needs.

3. Why we use it

We use enquiry information to respond to you, understand the services you are asking about, prepare quotes, and take steps at your request before entering into a service agreement. We may also retain appropriate business correspondence for administration, security and record-keeping.

4. Lawful basis

Depending on the circumstances, the lawful basis may include taking steps at your request before entering into a contract, performance of a contract, compliance with legal obligations, and legitimate interests in administering and protecting the business. This section should be checked against StayLedger’s final client-onboarding and compliance processes before launch.

5. Service providers and systems

Personal information may be processed using services needed to run the business. These currently include Netlify for website hosting and form processing, Google Workspace for business email and documents, WhatsApp/Meta where you choose to contact StayLedger through WhatsApp, and accounting software such as Xero, QuickBooks or Sage where relevant to the agreed client service. Other professional or compliance systems may be introduced as the practice setup is completed, and this notice will be updated where appropriate.

6. How long we keep information

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, regulatory, tax, insurance or record-keeping requirements. Specific retention periods will be finalised as StayLedger’s client-onboarding and compliance procedures are completed.

7. International transfers

Some technology providers may process information outside the UK. Where this happens, StayLedger will use providers and arrangements intended to provide appropriate safeguards as required by applicable data-protection law.

8. Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, object to certain processing, or request transfer of information. You may also complain to the Information Commissioner’s Office.

9. Contact

For privacy questions or requests, email info@stayledger.co.uk.

Last reviewed: 16 August 2026